In response to the overwhelming demand from guests eager to return to the Louisville Zoo, the organization’s webstore, which is the third-party purchasing website, experienced technical difficulties and will remain down for member ticket reservations until 10 a.m. on Thursday, June 11. During this time, the Zoo will be reviewing and testing the online store in an effort to make future online purchases easier.
The technical issues were caused by a system overload from an influx of Zoo members in the Louisville community trying to purchase tickets, following the Zoo’s 12 week-long closing in response to COVID-19.
“At the Louisville Zoo, we value the support from our members and thank them for their patience during this frustrating time,” said the Louisville Zoo Director John Walczak. “Our team is working diligently to res